How to fix a proplem

The video not load

Try bellow step by step
1. Make sure you have a good internet connection , www.watchonline.red needs minimum 3Mbps (Megabytes per second) for playing SD video properly, and 5 Mbps (Megabytes per second) fo playing HD video properly. go to http://www.speedtest.net/ for testing your internet speed
2. If number 1 fulfilled, make sure your browser is healthy, try clear all cookies and cache of browser, for firefox: ctrl+shift+delete ->Clear All History , for chrome: ctrl+ h -> clear browsing data from the beginning of time
3. Use chrome browser as our recommendation and pc (not mobile phone) for testing purpose.
4. Try to 2-3 refresh the page with interval 30 - 60 seconds.
if all above still not solve the problem, please report to us, from movie page, press "Report Error This Movie" button.

 

Where is the subtitle (cc)?

Play the video, when the video playing properly, hover mouse to bottom of player, then click the CC logo
If you don't find the CC logo, it mean that movie is not had any subtitles.

if all above still not solve the problem, please report to us, from movie page, press "Report Error This Movie" button.

The subtitle is not sync properly?

Please report to us, from movie page, press "Report Error This Movie" button.